Answer: Every Examiner associated with our company will carry their credentials on them. This not only includes State of California proof of Certification but also a badge with their picture to prove their affiliation with Salser. Our practice of making confirmation calls the day before also allows clients to find out the name of the specific Examiner coming to their appointment.
Solution: We not only allow the inquiry from clients as to the identity of our Examiners, we encourage it. The Examiner should be able to present all of the above credentials at every appointment, or not be admitted into the home. Encourage your clients to look for such identifiers from the person at their door before allowing them in.